A quick postscript to my last post
Happy new year, friends! Enjoyed some wonderful time off with family and now back at work.....just as a major winter storm struck the middle of the country, including central Kentucky! But never fear, I'm planning to be back out there among them tomorrow, weather permitting! But I digress. I wanted to provide two updates to my screed about customer service that I posted not too long ago. Let me write of our experiences with the United States Postal Service, as mentioned on 12/23/24. On that date I detailed that my wife had taken a parcel to our local post office to ship to our daughter's family in another time zone. The box was shipped via a somewhat new service called Ground Advantage. Simply put, there was no advantage. My wife visited the post office twice, was told both times how understaffed they were this holiday season and that everything was going to take time to get to its destination. Christmas came and went, no evidence that the parc...